Car Hire Reviews | April 2018 | First Car Rental
menu

Car Hire Reviews

April 2018

  • 05 April 2018

    Dear First Car Rental

    I just want to compliment your staff. They really are, all in their own way, very special and I appreciate working with them. I had a problem yesterday and Rachel, Emmanuel and the lady at the Menlyn branch were outstanding. Of course, Lerato and Nelly are lovely to work with too.

    Wendy Jones

  • 07 April 2018

    Dear First Car Rental

    I flew from Cape Town to Johannesburg. My first experience at the desk was stellar service by Lebo; he was friendly and efficient. Next up, I was directed to where I needed to go, and was greeted by Brandon, again receiving friendly and efficient service. Both gentlemen made me feel that First Car Rental was happy to have me as a client.

    I spent the day working and nearly missed my flight. I barged into OR Tambo International at 19:40 and parked my rental at the vehicle drop off. Once again, I was greeted by a very friendly bloke - I was too flustered to recall his name. It had been a rush of a day.

    I parked the car and frantically began grabbing stuff. The First Car Rental guy greeted me and could see I was in a serious rush. Needing to board at 8pm, he instructed me to head straight for the gate, while he took care of the vehicle. He pointed me in the direction of the shortest way to go and I ran off to make my flight.

    Thank you, First Car Rental, I had a fantastic day overall. Your service from the people I interacted with, was friendly, approachable and helpful, and willing to go that extra mile is the cherry on top. I will definitely use you again.

    Quintin van Rooyen (via Twitter)

  • 09 April 2018

    Dear First Car Rental

    I want to thank you wholeheartedly for your assistance over the weekend. After my personal car broke down, leaving my wife and daughter stranded on the side of the road in Bloemfontein, your willingness to assist with a rental vehicle to enable them to get home safely was greatly appreciated.

    Thank you for the great service from Isaac Lenyekwane (Branch Manager) and his team in Bloemfontein. The driver of the vehicle was amazing, he even helped pack the car - it is not easy to fit a Ford Kuga's luggage into a Nissan Almera.

    David Reid-Ross - General Manager: Procurement, Echelon PCI

  • 13 April 2018

    Dear First Car Rental

    Thank you to Shantelle for the excellent service.

    Anadia Baker Effendi - Assistant to Senior Adviser, ABSA Insurance and Financial Advisers

  • 16 April 2018

    Dear First Car Rental

    Thank you to Rachel Mokatse for being so helpful. It would be lovely to work with someone like her every day.

    Tanya Venter - Travel Counsellors

  • 16 April 2018

    Dear First Car Rental

    I just wanted to extend my appreciation to Lorraine at your Kimberley branch. She provided excellent customer service and was able to assist me effectively and efficiently. I just want to say thank you and acknowledge the sterling job she does. She is an asset to your company.

    Antionette Van Ross - Standard Bank

  • 16 April 2018

    Dear First Car Rental

    I would like to thank you all once again for the incredibly impressive service provided. It was really a WOW experience for myself and the client. Thank you for the fast, efficient and professional service provided.

    Maré Nieuwoudt - Insure Adviser: Commercial & Personal, PSG

  • 17 April 2018

    Dear First Car Rental

    What an amazing service department. Sarah Lowe is such a pleasure to deal with!

    Gisela Keyser

  • 17 April 2018

    Dear First Car Rental

    Outstanding customer service from, Rosely. She resolved my query in less than 5 minutes. Keep up the good work.

    Thato Tsilo - Contact Centre Consultant, MHRS Hospital Assessing

  • 17 April 2018

    Dear First Car Rental

    Die diens van julle huurmotor maatskappy was regtig uitstekend.

    Francois Jansen

  • 18 April 2018

    Dear First Car Rental

    I would like to thank you for the great service you offered the Henkel Beauty Care Team. Louisa responded quickly to my requests. She is always there, making my work easy. I really appreciate the effort. Thank you very much for the hard work and dedication - you are the best.

    Tshepiso Kgokane - Henkel

  • 23 April 2018

    Dear First Car Rental

    Thank you to Shantelle for the great support and service.

    Theuns du Plessis - Developer: Wealth and Investment Management | Africa Technology, ABSA

  • 23 April 2018

    Dear First Car Rental

    Thank you to Fana and Louisa for always helping us promptly, even at short notice. We really appreciated it.

    Pearl Mahlase - PA to GSSE - HO, Rand Water

First in Car Hire. First in Service.