Car Hire Reviews

September 2017

• 05 September 2017

  Dear First Car Rental

  Thank you very much to Lucia for the excellent service. It’s really appreciated.

  Irene Flemix

• 05 September 2017

  Dear First Car Rental

  Thank you to Nelly and Lucy for the exceptional and prompt service they provided to our Indwe clients.

  Juliet Jiyana - Brolink, Car Rentals Administration Clerk

• 06 September 2017

  Dear First Car Rental

  I would like to take this opportunity to let you know about the fantastic and exemplary service that I have received over the last few weeks from Morne, the Manager at your Cape Town CBD branch.

  Morne literally goes the extra mile and is a pleasure to deal with. Thank you very much.

  Steve Chester

• 06 September 2017

  Dear First Car Rental

  I would like to recognise Morne, he really renders outstanding service. Thank you for all your assistance.

  Melody Nowai - Maestro Investments

• 07 September 2017

  Dear First Car Rental

  I rented a car from you and when I returned it, I accidentally left my credit card in it. The attendant who booked it back in (I think his name was Jethro*) basically ran into the airport and searched for me for 10 minutes so he could return it. Thank you very much for going the extra mile and providing such great service.

  Sean Drummond

  *Jethro Khoza, a Car Park Attendant at First Car Rental OR Tambo International Airport

• 08 September 2017

  Dear First Car Rental

  I just wanted to say a huge thank you to Melanie and Morne who were assisting with an important booking for one of our VIP clients.

  Soon after the booking, I received a note from the client and he was very impressed with the service received from the First Car Rental team. Thank you very much to Morne, Melanie and the Cape Town CBD team. Much appreciated!

  Candice Eaton - Travel Agent, Rent A Vehicle

• 08 September 2017

  Dear First Car Rental

  I have found that often we receive great service, but we neglect to remark on it or reward it with a few words of sincere thanks. I would like to take the opportunity to recognise two of your employees, Nelly and Lerato. Thank you very much to Nelly and Lerato for their hard work, dedication and outstanding service.

  Mighty Masha - Production Manager, Quizzical Pictures

• 11 September 2017

  Dear First Car Rental

  I would like to convey my sincere thanks for all the help and assistance that Mr. Fana Mtsweni gave me today. I was trying to make a last-minute car hire booking only to find out that our account had been deactivated. Fana very kindly assisted me in resolving the situation and I am very grateful for his patience. Thank you so much.

  Karen Feuilherade - Assistant Manager Marketing and Sales Administration, Match Event Hospitality

• 15 September 2017

  Dear First Car Rental

  I would like to express my unreserved satisfaction for the excellent service I received from Louisa when making a booking. She was charming and patient throughout the booking process. Thank you very much and keep up the good work!

  Issy De Lira - Travel Consultant, TravelToday

• 20 September 2017

  Dear First Car Rental

  I would like to say thank you for the excellent service I received from Rosley Baloyiduma this afternoon. I found her to be very polite, knowledgeable and willing to assist with exactly what I needed. After the call, I was 120% satisfied. It is very important for good people to know that their work is appreciated. Thank you very much again.

  Dr. David Oyedokun

• 22 September 2017

  Dear First Car Rental

  I would like to applaud the service I received from of Petro at your call centre. He is helpful, knowledgeable and friendly. It makes doing business with your company a pleasure. Thank you very much, Petro, you are a star!

  Daniela Lamon

• 27 September 2017

  Dear First Car Rental

  Thank you to Shantelle for the prompt and excellent service.

  Emilie Venter - Claims Administrator, eChelon Private Client Solutions