Car Hire Reviews
August 2016
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1 August
Dear First Car Rental
Thank you for an amazing trip. I collected a car hire from your Pretoria branch and delivered it to Cape Town Interernational without a problem. Great service!
Shae Leigh
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1 August
Dear First Car Rental
I had such a great weekend; it was because of you, First Car Rental. I really enjoyed the ride in your nice new rental car, thank you.
Letlhogonolo Dophelez Sidzumo
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1 August
Dear First Car Rental
Thank you to Mariam at your after-hours call centre; she was very helpful in resolving my query.
Khu Wodumo
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1 August
Dear First Car Rental
Your branch at OR Tambo International Airport has awesome service; I experienced counter service with a smile; had my card problems resolved and got an awesome car to rent, a GR R Clio Eco. Thank you.
Richard Harris
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6 August
Dear First Car Rental
I am pleased to report to you how I recently received excellent car hire service from your staff member, Delphia Veerasamy, on Thursday 4 August 2016. There had been a minor mix-up, but Delphia was polite, and efficiently handled the situation. As I also work in supplying retail, I know how hard it is to serve the general public, but your employee certainly rendered great customer care.
Rory Anderson
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8 August
Dear First Car Rental
Thank you to Tarryn Lynn Lange in car hire customer services for taking the time to look and resolve my issue. I do appreciate your help and look forward to doing business with First Car Rental again.
Matt Steedman
- 23 August - WINNING LETTER
Dear First Car Rental
Where do I start - I was totally blown away last night with all the assistance we got from Jane and Lerato and your driver! A million "thank you's" for your outstanding car hire service in the delivery of the vehicle to our client after hours last night. That is service excellence and we proud to be part of your outstanding team. Client came in this morning and was extremely grateful for the service.
Tracey Lucien, Bay Union Pty Ltd