Yolande van Esch would like to thank you for the excellent service received at OR Tambo Airport yesterday. It was such a pleasure to know that everything was ready and they could leave immediately. Also convey our thanks to the staff at the airport.
Shaun, also a thank you from me – whenever I have a problem you sort it out ASAP. It's really a pleasure to do business with you.
Annatjie de Klerk (Indwe Risk Services)
Graag wil ek jou van harte bedank om uit jou eie ? beter/nuwer motor vir my en my gesin te reël op Vrydag, 25 April. Dit was ? groot verassing toe ons ? 1400 Vivo kry met slegs 2679 km op sy meter. Ons het sonder moeite gereis van Johannesburg tot in Nelspruit en weer terug. Ek het, omdat ek tyd op hande gehad het en nie so lank vir my vlug wou wag nie, die motor vol brandstof gemaak- dit is blykbaar nie die regte prosedure nie!
Groete en nogmaals dankie vir jou puik diens. Hoop ons sien gou weer.
Ns. Ek het van die persoon wat die motor ontvang het, verstaan jy staan op troue. Alle sterkte met die reëlings en mag julle net hope geluk in mekaar vind
Albert Marais (CEO Moonstone Intellectual Capital)
Ian and Ann Sinclair here and once again we want to thank you for arranging the car for us in April. As usual everything went smoothly and we were very happy with the service and the car.
Ann and Ian (Corporate Travel Consultant, Earhart Group)
16 May - WINNING LETTER
Yes, last September my mom turned 90 years old and the family flew out from as far as New York and Vancouver, Canada, for the week to be with her.
The two-day rushed trip had me in East London suddenly needing a car to get around in, and First Car Rental helped me out in only a few minutes with a nice clean, fully insured car that got me around our lovely city comfortably, using very little gas.
The service was incredible and First Car Rental even had an agent come in early to sign the car off for me, as I needed it until the very last moment.
When one is flying in from the other side of the world, tired and jet-lagged, especially for such a short stay, it is nice to know that there are good honest people with exceptional manners who can get you instantly mobile with a smile on their face.
I'll be back again soon dragging some excited but wary Canadian/US visitors to the sunshine sprinkled land of monkeys and elephants, and will choose First Car Rental as my means to get around the country without any doubt.
Should you wish to use this letter to spread the word on your quality service, that I personally received please do so.
Many thanks for everything.
Dear Adelle and Una
I am very happy with Violet's service. She always helps me without fail, always making a plan even when I make a last minute booking. I am very happy with the service from First Car Rental and I will not use another supplier.
Sakhile (SPL Communications)
I would like to place it on record that I was tremendously impressed with the great service I received from Lanseria Airport branch on my recent rental. I would also like to mention how friendly, diligent and helpful Melissa was. I was also very impressed with the person who helped me when I collected the car from the car park.
Dear Ms Venter
Many thanks for your kind assistance and condolences over Easter when my Mother passed away unexpectedly. I ended up using the complete 8 days of my initial rental period in the end and even ran over by several hours. However you and the First Car Rental staff were extremely accommodating during that difficult period for which myself and my daughter are very grateful.
First Car Rental is certainly our first choice when it comes to renting a car.
John Ward (Dr)
What excellent service received at Stellenbosch branch!
Wow, bless you all! What a brilliant team I have the honour of working with. Thank you ever so much.
Celine Roth (Group Marketing Assistant & Accounts, Premier Group)
This is the best car hire ever in South Africa - guys make use of First Car Rental. Their services are very convenient.
I just wanted to say that I have received excellent service from Lizinda who works at your call center. She was extremely helpful and it was a pleasure to talk with her. Booking was done quickly and efficiently! Keep up the good work!
I just wanted to let you know that Akhona Ndamase has been wonderful to work with. All of my queries were replied to in a timely manner with complete professional courtesy and everything I asked about was taken care of.
I used your company for car hire and found the staff in George to be excellent. I had a query on a speeding fine which none of your staff seemed to want to deal with. It necessitated my phoning from Ireland. Eventually I was put through to Triska Swanepole. She was excellent to deal with and you should make her head of your customer relations area and give her a good salary rise! She sorted out my problem in a matter of minutes, which had been ongoing since last March. I will use your services again but do take cognisance of where in the world your customers live!
We loved the car from First Car Rental and now we need one again. Please send me a great offer!